FAQ

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1.

How to Download a Digital Item

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Downloads are available for 30 days once your payment is confirmed. If you paid with PayPal or a credit card, it may take a few minutes for your download link to be sent to you.  We’ll also send you an email separate from any transaction notification emails you receive from your payment provider with a link to your download included.

 

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2.
If you can’t find your download notification email

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First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, adding info@bloomingprejippie.com to your address book or safe list can help you locate these emails in the future.

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3.

If you’re having trouble downloading the files.

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If nothing happens when you click the download links, it’s possible that there’s an issue with your web browser. Please disable any non-standard add-ons like ad blockers or toolbars that you’ve installed and try again.  If your computer states that the file has been corrupted, delete the file and try downloading it again. If you still can't open the file, please contact info@bloomingprejippie for further assistance.  The type of file you’ll be downloading is shown under the Highlights section of a digital listing. If your computer is unable to open the file, it’s possible that you’re missing the program required to open the file type. 

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4.

Here’s how to install your custom ringtone: 

 

When you’re ready to set a new ringtone or alert, you first need to put that audio file on your phone (if it’s not already there). Then you need to move it to the relevant folder on your Android device: Ringtones (if you want to set the audio as a ringtone) or Notifications (for other alerts).

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You have plenty of ways to transfer the file to your handset—email it to yourself, sync it via an app like Google Drive or Dropbox, or connect your phone to a computer and manually drag the file home. Once it’s on your phone, different apps give you different ways to put it in the relevant folder: In Dropbox for Android, for example, you select the track, tap the menu button (three dots) on the top right, choose Save to Device, and navigate to the correct location.

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Once you’ve transferred the file, restart your phone so it will take note of the new audio in the relevant folder. To turn that audio into your new default ringtone, head to Settings > Sound > Phone ringtone. Here, you’ll see the options you can select to be your primary ringtone, and—as long as you’ve saved your custom clip in the right folder in a compatible format like MP3—your new audio should appear in this list.

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Although it’s good to have a custom sound for your general ringtone, you might want unique sounds for your favorite contacts. Android lets you override your default ringtone for specific people. Launch the Contacts app, choose a person, and tap the menu button (three dots) in the top-right corner. Then hit Set ringtone to decide what you want to hear when, say, your grandmother calls.

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For notification audio, you need to visit Settings > Sound > Advanced > Default notification sound. This is where you can determine which sound apps will use for their alerts by default. Again, your audio file should appear in the list if you’ve copied it over correctly.

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Finally, it’s time to set the new sound as a ringtone or notification. In iOS, go to Settings > Sounds & Haptics, and on the next screen, you can set the default ringtone and default notification alerts for new emails, text messages, calendar events, and so on.